What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information?
We collect information from you when you subscribe to a newsletter, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalise user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To send periodic emails regarding your order or other products and services.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us. In other words, you have the right of access to personal information you have submitted to us. When requested, we will delete identifying information from current operational systems.
How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by one person who have special access rights to such systems and are required to keep the information confidential.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Sensitive personal information
Our intention is not to seek any sensitive information through our website. Sensitive information includes a number of types of information relating to: race or ethnic origin; political opinions; religious or other similar beliefs; trade union membership; physical or mental health; sexual life or criminal record. We suggest that you do not provide sensitive information of this nature. If you do wish to provide sensitive information for any reason, you explicitly consent to our use of that information in the ways described in this privacy statement or as described at the point where you choose to disclose this information.
Some of the information we receive is not retained. Contact information about visitors to our website (such as information generated though registration for access to areas on the site) will be kept as long as the information is required to completely service the contact request or until a user requests that we delete that information. Mailing list information, discussion posts and emails are kept for only the period of time considered reasonable to facilitate the visitor’s requests.
Our website is not intentionally designed for or directed at children 14 years of age or younger. Our policy is never to knowingly collect or maintain information about anyone under the age of 14.
Do we use “cookies”?
• Understand and save user’s preferences for future visits.
• Keep track of advertisements.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and some of our services will not function properly.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can visit our site anonymously.
Users are able to change their personal information:
• By emailing us
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
It may also be necessary for us to disclose or transfer your personal information to suppliers, affiliates or agents in order to provide you with our services. Sometimes we use third parties to perform certain business-related functions. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform the specific function. To the extent that third party requires your information to enable us to provide you with our services, or perform business-related functions on our behalf, you hereby consent to sharing your personal information with such third parties.
We do not assume responsibility for verifying the ongoing accuracy of personal information. When practically possible, if we are informed that any personal information submitted to our website or systems and stored by us is no longer accurate, we will make appropriate corrections based on the updated information provided by the authenticated person.
Are we GDPR compliant?
The new European General Data Protection Regulation (GDPR) is new legislation that provides a single, harmonised data privacy law for the European Union. It is agreed upon the European Parliament and Council in April 2016 and it will affect every organisation that processes European residents’ personally identifiable information (PII). The Regulation will be applicable in all Member States aiming to create more consistent protection of consumer and personal Data across EU nations and will replace the existing Directive 95/46/EC.
Your security and data privacy is our top priority. We are already working towards GDPR compliance, ours, yours and your clients’. We have approximately reached a 90% compliance to the GDPR striving to meet this challenging obligation, as it is the most important change in data privacy regulation over the last 20 years.
New updates will follow until the GDPR becomes effective as of May 25th, 2018.
Should you have any questions or inquiries regarding this policy, please contact us.